Helpdesk Habits: Become a helpdesk superhero and make yourself indispensable.
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Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days, 3rd Edition
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Help Desk Management: How to run a computer user support Service Desk effectively
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Service Desk Manager's Crash Course
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PC Help Desk in a Book: Do-It-Yourself Guide to PC Troubleshooting and Repair
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Administrator & Helpdesk Interview Questions You'll Most Likely Be Asked (Job Interview Questions Series)
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Tech Support Checklist Helpdesk Hotline Coffee & Tea Mug, Giftables for Men & Women Technical Support Engineer, Computer Geek or Nerd and Help Desk (15oz).
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How to Manage the IT Helpdesk: A guide for user support and call centre managers
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The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users
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